Is it secure so I can communicate sensitive data?
Yes, MedXPro allows your employees to IM over your own virtual IM network that is 100% secure. Features include text messaging, local (desktop) archiving, presence, file sharing, and real-time encryption. This meets HIPAA standards so your users can text message and file transfer documents over the Internet securely.

It also allows you to invite non-employees into a secure IM session, (such as patients or outside specialists) and engage them using the same methods, except they use their web browser.

What about Public IM networks like AOL?
We also interface to AOL, Microsoft, and Yahoo public IM services. So your users can text message to vendors, patients, and associates over these free public networks.

Unlike free IM, we block everything from these unregulated networks except for text messaging. This prevents any form of unauthorized attacks or access to your network, which is occurring on a regular basis.

Can I use Voice-over-IP during an IM session?
Yes, we allow your employees and even your invited guests to engage in simple online voice-over-IP and even video services. This is a push-to-talk VoIP service that's useful for desktop to desktop communications. While not as useful as our SIP-based VoIP application, it works well for rapid and ad hoc communications.

Will your VoIP work with other IM networks such as AOL?
Yes, its possible to do so. Just invite them into a conference and you can engage voice over IP and all other IM enhanced applications that we offer. We basically convert the conversation from a public IM conversation to a secure conversation and then you can push voice services to them.

What is Presence and how do I use it?
Presence tells people your status and in some cases your location. We provide multiple forms of presence to give MedXPro users selective control of presence in MedXPro, AOL, Yahoo, and Microsoft IM networks.

That fine grained control is better because you may want to be logged into a MedXPro group but not be bothered by contacts in the AOL community.